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Information

Privacy Policy

1. General Information

  1. This policy applies to the website operating at: industrialsteelgroup.com.
  2. The website operator and personal data controller is: Industrial Steel Group, Sucharskiego 49, 97-500 Radomsko, Poland.
  3. The operator’s contact email address is: marketing@isg-poland.com.
  4. The operator is the controller of personal data voluntarily provided through the website.
  5. The website uses personal data for the purpose of handling inquiries submitted through the form.
  6. The website obtains information about users and their behavior through data voluntarily entered into forms and through cookies stored on end devices.

2. Selected Data Protection Methods Used by the Operator

  1. Login areas and areas where personal data is entered are protected at the transmission layer by an SSL certificate. As a result, personal data and login data entered on the website are encrypted on the user’s computer and can be read only on the target server.
  2. The operator periodically changes administrative passwords.
  3. An important element of data protection is the regular updating of software used by the operator to process personal data, in particular regular updates of software components.

3. Hosting

  1. The website is hosted and technically maintained on servers of an external hosting service provider.
  2. The hosting company keeps server-level logs to ensure technical reliability. The following may be recorded: URL resources, request time, response time, client station name, HTTP transaction error information, referrer URL, browser information, IP address, diagnostic information and information related to email correspondence addressed to and sent by the operator.

4. User Rights and Additional Information on Data Use

  1. In certain situations, the controller has the right to transfer personal data to other recipients if this is necessary to perform an agreement with the user or to fulfill obligations imposed on the controller. This may include authorized persons, employees and associates, the hosting company, mailing service providers, SMS service providers, companies cooperating with the controller in the field of own marketing, couriers, insurers, law firms, debt collectors, banks, payment operators and public authorities.
  2. Personal data processed by the controller is not stored longer than necessary to perform the related activities specified by separate regulations. Marketing data will not be processed for longer than 3 years.
  3. The user has the right to request access to personal data, correction, deletion, restriction of processing and data portability.
  4. The user has the right to object to the processing of personal data for the purposes of legitimate interests pursued by the controller, including profiling. The right to object may not be exercised where there are important legally justified grounds for processing that override the interests, rights and freedoms of the user, in particular the establishment, exercise or defense of claims.
  5. The user has the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary but may be necessary to handle inquiries or use selected website functions.
  7. Automated decision-making, including profiling, may be carried out with respect to the user for the purpose of providing services under an agreement and for direct marketing by the controller.
  8. Personal data is not transferred to third countries within the meaning of data protection regulations, unless this results from the use of external tools with appropriate legal safeguards.

5. Information in Forms

  1. The website collects information voluntarily provided by the user, including personal data, if such data is provided.
  2. The website may record connection parameters, such as timestamp and IP address.
  3. In certain cases, the website may save information that facilitates linking form data with the email address of the user completing the form. In such a case, the user’s email address may appear within the URL of the page containing the form.
  4. Data provided in the form is processed for the purpose resulting from the function of the specific form, for example to handle a service request, business contact or service registration. Each time, the context and description of the form clearly informs what the form is used for.

6. Administrator Logs

  1. Information about user behavior on the website may be logged. This data is used to administer the website.

7. Important Marketing Techniques

  1. The operator uses statistical analysis of website traffic through Google Analytics. The operator does not transfer personal data to the provider of this service, only anonymized information. The service is based on the use of cookies on the user’s end device.
  2. The operator may use remarketing techniques that allow advertising messages to be adjusted to the user’s behavior on the website. A technical condition for such activities is enabled cookie support.